INSTRUCTOR-LED TRAINING

Communication

Create shared understanding across people, teams, and decisions.

Listen actively, ask better questions, and communicate technical ideas so people can make informed decisions and work together effectively.

What you will learn

  • Listen to understand, check assumptions, and ask clarifying questions.
  • Adapt technical explanations to different audiences without losing accuracy.
  • Structure clear messages, project updates, and presentations around purpose and action.
  • Facilitate productive meetings with clear decisions, responsibilities, and follow-up.
  • Give and receive specific, respectful feedback.
  • Address disagreements and misunderstandings through constructive conversation.
  • Recognize how culture, context, and different perspectives affect communication.
  • Use AI to assist with drafting and summarizing while checking facts, tone, and confidentiality.

Topic depth and activities vary by workshop format. Short introductions provide an overview; longer workshops allow more practice and discussion.

Who this is for

Software engineers, project and product teams, analysts, Scrum masters, technical leads, engineering managers, and university technology students.

How we learn

Practice listening exercises, stakeholder conversations, concise project updates, and feedback discussions using realistic team scenarios.

Interactive discussion, hands-on activities, collaboration, and feedback connect the concepts to your own challenges. Questions are welcome: no question is too small if asking it helps someone understand.

Understanding is something we build together.

Check what others understood, invite questions, and replace isolated handoffs with collaborative discussion.

AI and human judgment

AI accelerates the work. Humans remain responsible for the result.

Use AI drafts as starting points. Review the meaning, verify summaries and commitments, protect confidential information, and keep sensitive conversations grounded in human judgment.

Workshop formats

Optional free three-hour introductions, one-day workshops, two-day workshops, and customized programs. Format availability depends on the course and confirmed session.

Course preview

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Available dates and registration

Online session listings and registration are being prepared. Please contact Ultima Training about confirmed dates, locations, and participant pricing.

Each confirmed session will show its dates and times, organization, venue, location, participant options, final price, and refund deadline before checkout.

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